Privacy Policy

1. Who we are

This website is operated by Ben Buey, trading as Ben Buey Small Business Growth Consultant.

Ben Buey is a sole trader and the data controller for the personal information covered by this policy.

Postal address:

If you have a privacy question or want to exercise your data protection rights, contact us at:

Email: thatcardmachineguy@gmail.com

2. What information we collect

We only collect personal information that you choose to submit through the website's contact or enquiry form.

This will usually include:

• Your name.
• Your email address.
• The message or enquiry you send us.

The website does not collect account registration details, payment details or booking data.

Please do not include sensitive personal information in your message unless it is necessary for your enquiry.

3. Why we use your information

We use your information to:

• Read and respond to your enquiry.
• Contact you about the services you have asked about.
• Discuss and provide business consultancy services.
• Keep a record of communications where this is necessary for our business or legal purposes.

Our main lawful basis for using your information is legitimate interests. This allows us to receive, manage and reply to genuine enquiries and to provide services that have been requested.

Where we ask for your consent for a particular use, we will rely on consent. You can withdraw your consent at any time.

We will not use your information for marketing unless we have a lawful basis to do so and, where required, your consent.

4. How we use your information

We will use your information fairly and only for the purposes explained in this policy or for a compatible purpose permitted by law.

We do not sell your personal information.

We do not use your contact form information for advertising or tracking purposes.

5. Who we share your information with

We may share your information with service providers that help us operate the website and communicate with you. These may include:

• Website hosting providers.
• Email and communications providers.
• Technical support providers.

These providers may only use your information to provide services to us. They must handle it securely and in accordance with data protection law.

We may also disclose your information where this is required by law, by a court or by a lawful request from a public authority.

We do not share your information with other organisations for their own marketing purposes.

6. How long we keep your information

We keep your information only for as long as it is needed to:

• Deal with your enquiry.
• Provide any services you request.
• Manage any resulting client relationship.
• Meet our legal, accounting or record-keeping obligations.
• Establish, exercise or defend legal claims.

When your information is no longer needed, we will securely delete it or archive it where this is required by law.

7. How we protect your information

We use reasonable technical and organisational measures to protect your information from:

• Unauthorised access.
• Accidental loss.
• Misuse.
• Alteration.
• Unauthorised disclosure.

However, no online transmission or electronic storage system is completely secure. We cannot guarantee the absolute security of information sent over the internet.

8. Your data protection rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Ask us to erase your information in certain circumstances.
• Ask us to restrict how we use your information in certain circumstances.
• Object to our use of your information in certain circumstances.
• Receive your information in a portable format, where the right to data portability applies.
• Withdraw your consent where we rely on consent.

To exercise a right, contact us using:

Email: thatcardmachineguy@gmail.com

We may need to ask for information to confirm your identity before dealing with your request.

We will normally respond to a valid request within one month. If your request is complex or you make several requests, the response may take longer where the law allows this. We will tell you if this applies.

9. Complaints

Please contact us first if you have a concern about how we use your personal information. We will try to resolve it.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

You can contact the ICO through its website: https://ico.org.uk

10. Transfers outside the UK

Some service providers may store or process information outside the UK.

If this happens, we will only allow the transfer where appropriate safeguards are in place. These may include an adequacy decision, approved contractual protections or another safeguard permitted by UK data protection law.

You can contact us for more information about the safeguards used for a particular transfer.

11. Children

This website is aimed at business owners and is not intended for people under 18.

We do not knowingly collect personal information from children through the website. If you believe that a child has sent us personal information, please contact us so that we can review and delete it where appropriate.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, the website or data protection law.

The latest version will be published on this page. Please check this page occasionally for updates.

13. General information

This Privacy Policy is a general template provided for information only. It should be reviewed by a solicitor before the business relies on it as its final privacy policy.